8
Open Disputes
Requires action
3
Under Review
Being processed
142
Resolved (All Time)
94% resolution rate
18h
Avg Resolution Time
-2h from last month
Open Disputes 8
#D-0082 · Opened 2 hours ago
Chargeback — Unauthorized Payment
Supporter claims they did not authorize a $50 tip to @johncarter. Bank has initiated chargeback. Supporter's IP and device fingerprint on file.
Supporter
@user4821
Earner
John Carter
Amount
$50.00
TX ID
#TX-08790
#D-0081 · Opened 6 hours ago
Double Charge
Supporter reports being charged twice for a $10 tip. Transaction logs show 2 separate charges at 3:42 PM and 3:43 PM.
Supporter
@alex_m
Earner
Ava Kim
Amount
$10.00 × 2
#D-0080 · Opened 1 day ago
Payout Not Received
Earner reports withdrawal of $450 was processed on Mar 20 but funds haven't appeared in bank account after 7 days.
Earner
Maria Lopez
Bank
Chase ···· 8821
Amount
$450.00
Recently Resolved 142
#D-0079 · Resolved 2 days ago
Fraud Attempt — Resolved
Fraudulent earner account detected attempting to create fake tips. Account suspended, no funds disbursed.
Resolution
Account Suspended
Resolved By
Admin
#D-0078 · Resolved 3 days ago
Incorrect Tip Amount
Supporter accidentally tipped $100 instead of $10. Partial refund of $90 issued successfully.
Resolution
$90 Refunded
Time to Resolve
4 hours
Resolution Breakdown
Refunds Issued
48 (34%)
Resolved in Earner's Favor
62 (44%)
Invalid / Rejected
32 (22%)